Frequently Asked Questions

Need some answers? We’re here to assist you! Browse through our FAQ, or feel free to contact us at (402) 322-2842.
What are your operating hours?
Monday to Wednesday: 8:00 am – 5:00 pm
Thursday: 8:00 am – 12:00 pm
Friday: 8:00 am – 5:00 pm
Saturday and Sunday: Closed
Do I need an appointment to see a vet?
Yes, we operate primarily on an appointment basis.
Can I bring my pet in for an emergency?
We are fully equipped to handle emergencies during our operating hours, with or without an appointment. However, to ensure the best care for your pet, we appreciate a heads-up call if you’re coming in with an urgent case.
For emergencies outside our operating hours, we recommend VCA Midwest Veterinary Referral & Emergency Center, which provides 24-hour emergency services.
What payment methods do you accept?
We accept Cash, Check, Mastercard, and Visa.
Do you offer payment plans?
We require payment at the time of service and currently do not offer payment plans.
When can I get my pet spayed or neutered?
We typically recommend spaying or neutering your pet around the age of 4-6 months, subject to an initial exam. Your pet also needs to have their current vaccinations. We also highly recommend a pre-anesthetic blood screen to ensure your pet is healthy enough for the procedure.
What is pre-anesthetic blood screening?
It’s a blood test before surgery to verify your pet’s organ function, blood counts, and clotting capability, ensuring their well-being throughout the anesthesia and surgical process.
How long do the sutures stay post-surgery?
Sutures are typically removed within two weeks after the surgery.
Should my female pet have a litter before getting spayed?
No, there is no medical or behavioral advantage to your pet having a litter before being spayed. However, spaying or neutering provides a myriad of health benefits, including reducing the risk of certain cancers and infections and limiting roaming tendencies. It also aids in controlling pet overpopulation.